Industry · E-commerce

E-commerce on the Software Lifecycle Cloud

E-commerce on KERNSTACK owns the parts of commerce that constitute the business: the catalogue and its search, carts and checkout state, the order lifecycle, raw payment events reconciled into provable order states, and fulfilment workflows with human steps for the exceptions. Cards stay with the payment provider; the data that makes the business worth buying moves onto infrastructure the merchant controls, in Europe.

Regulatory & Sovereignty Context in E-commerce

Commerce regulation is mostly about promises and records: the price displayed is the price charged, orders and invoices are retained and retrievable, refunds follow a trail, and customer data obeys the usual European duties of residency, erasure, and evidence. KERNSTACK’s shape supports those duties plainly — catalogue prices read live from one table (so search results cannot quote a stale price), order states derive from stored payment events, retention is declared per record, and the whole shop’s data sits in one European zone a merchant can name in their privacy documentation.

The order is a state machine, not a status field

Most commerce pain concentrates in order states that were asserted rather than derived: “paid” because a redirect looked successful, “shipped” because someone meant to update it. On KERNSTACK the provider’s payment events are stored raw and order states derive from them; fulfilment advances through workflow steps — pick, pack, ship — and exceptions (address unclear, item damaged, customer unreachable) park at human steps with the order attached instead of becoming email.

Merchandising on one source of truth

Catalogue, search, and recommendations read the same product table. A price change is visible in search when it is true, synonyms learned from support tickets become merchandiser-owned data, and zero-result queries log themselves into next week’s merchandising agenda. The shop stops paying the stale-copy tax that assembled storefronts charge in conversion.

  • Displayed prices are live reads — search and checkout cannot disagree about money
  • Refunds pass a human step with the payment-event trail attached; the approval is recorded
  • Customer erasure runs over the same subject fields as every other record type in the project

Domain Entities & Workflows Modeled in stack.json

Teams building for E-commerce on the Software Lifecycle Cloud model their core domain entities directly in Serverless Tables, index them in Full-Text and Vector Search, and coordinate multi-actor approvals with Workflows:

  • Core Data Entities: products · carts · orders · payment events · fulfilment tasks
  • Typical Automated Workflows: catalogue publish · checkout · refund approval · fulfilment exception · returns intake

Frequently asked questions

No. The backend — catalogue, cart, orders, fulfilment — can move into your project while the storefront keeps calling APIs. Merchants usually start there, because that is where order truth and the 3 a.m. reconciliation problems live.

A refund is a workflow ending at a named human step, with the order and its raw payment events attached. The provider executes the approved refund; the approval, its author, and the amount are project records.

Yes. Customer-related records carry subject fields, so erasure runs as the retention workflow over orders, carts, and messages — with the statutory carve-outs (invoices under retention) handled as declared exceptions rather than improvisation.

Related capabilities, architectures, and comparisons

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